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Information Technology Specialist

2 months ago

Edmonton, Alberta, Canada Waymaker Creative Services Inc. Full time
About the Role

We are seeking a highly skilled Information Technology Specialist to join our team at Waymaker Creative Services Inc. as a key member of our IT department.

Key Responsibilities
  • Client Engagement: Collaborate with clients to identify their IT requirements and provide expert advice on information systems strategy, policy, management, and service delivery.
  • Policy Development: Develop and implement policies, procedures, and contingency plans to minimize the effects of security breaches and ensure the integrity of our IT systems.
  • Quality Assurance: Conduct regular reviews to assess the quality of our software products and information systems, and implement improvements as needed.
  • Conflict Resolution: Resolve conflict situations in a professional and efficient manner.
  • Testing and Documentation: Execute and document the results of software application tests and information and telecommunication systems tests.
Personal Qualities
  • Accuracy: Ensure that all work is accurate and of high quality.
  • Client Focus: Provide excellent client service and focus on meeting their needs.
  • Interpersonal Skills: Develop and maintain effective relationships with clients, colleagues, and other stakeholders.
  • Communication: Possess excellent oral and written communication skills.
  • Initiative: Take the initiative to identify and implement improvements to our IT systems and processes.
  • Judgement: Use sound judgement to make informed decisions.
  • Organizational Skills: Prioritize tasks and manage time effectively to meet deadlines.
  • Teamwork: Work collaboratively as part of a team to achieve common goals.
  • Flexibility: Be adaptable and flexible in a fast-paced IT environment.
  • Analytical Skills: Possess strong analytical skills to identify and resolve complex IT issues.
  • Proactivity: Take a proactive approach to identifying and addressing potential IT issues.
Requirements
  • Experience: 2 years to less than 3 years of experience in a related field.
  • Employment Type: Permanent.
  • Language: English.
  • Work Hours: 30 to 50 hours per week.