Wilderness Adventure Guide

1 month ago

Whistler, British Columbia, Canada Gibbons Full time

About Gibbons:

Core Purpose

To deliver exceptional outdoor experiences that exceed our guests' expectations and foster a culture of trust, fun, and kindness.

Vision

To be the most trusted and recommended brand in the adventure tourism industry, known for our commitment to excellence, safety, and customer satisfaction.

Values

Encourage Trust

We prioritize building strong relationships with our guests and team members, based on mutual respect, open communication, and a shared commitment to excellence.

Have Fun

We believe that work should be enjoyable and rewarding, and we strive to create a positive and inclusive work environment that inspires our team members to be their best selves.

Show Kindness

We treat our guests and team members with kindness, empathy, and compassion, recognizing that everyone has a unique story and perspective.

Lead with Purpose

We lead by example, demonstrating a clear sense of purpose and direction, and empowering our team members to take ownership of their work and make a meaningful contribution to our organization.

Commitment to Excellence

We are dedicated to delivering exceptional results, continuously improving our processes and services, and striving for excellence in everything we do.

The Role:

As a Side x Side Wilderness Guide with The Adventure Group (TAG), you will be responsible for leading our guests on thrilling outdoor adventures in the stunning landscapes of Whistler. Your primary focus will be on ensuring the safety and satisfaction of our guests, while also providing a fun and memorable experience.

Responsibilities:

  • Start each shift by checking in with dispatch for daily information, ensuring uniform and equipment readiness.
  • Thoroughly prepare for tours, inspecting all equipment, including avalanche/fire gear and helmets.
  • Welcome guests warmly at Cougar, setting a positive tone for a fun and safe tour, and providing necessary information.
  • Ensure every guest has everything needed for tour - adequate clothing and aware of any signs of weather-related issues or risks.
  • Follow established safety, radio, and operating protocols.
  • Escalate issues, concerns, or problems to the supervisor or dispatch in a timely manner.
  • PAY attention to details, such as keeping the site clean, and assisting guests and staff.
  • Check staff communication channels regularly for updates and information.
  • Contribute to TAG's dynamic team by assisting other team members and departments as needed.

Requirements:

  • Previous experience working in customer service.
  • Previous experience working in outdoor activities and/or adventure tourism an asset.
  • Maintain a valid, minimum 80-hour first-aid certification (i.e. Occupational First Aid – level III; Outdoor Emergency Care – level III, or Wilderness First-Aid).
  • Valid Driver's License.
  • Be physically fit: able to lift up to 30lbs, be outdoors and on feet for majority of day.
  • Positive, supportive, and respectful attitude – with both guests and team members.
  • Flexible and adaptable – every day is different;every tour is different.
  • Flexible to diverse working hours – early mornings, evenings, and weekends.
  • Proven ability to communicate clearly.

Wage and Team Perks:

  • $21 + hourly wage based on experience and qualifications.
  • 50% off F&B across our Gibbons Venues.
  • 50% off for Team Members and 20% off for friends and family with The Adventure Group.
  • 25% off for Team Members and 20% off for friends and family at The Adara.
  • 20% off The Spa at Whistler.
  • 3rd party perks at a variety of local businesses.
  • Company events

  • Wilderness Adventure Guide

    4 weeks ago

    Whistler, British Columbia, Canada Gibbons Full time

    About Gibbons:Core PurposeTo deliver exceptional outdoor experiences that exceed our guests' expectations and foster a culture of trust, respect, and fun.VisionTo be the leading provider of wilderness adventures in Whistler, renowned for our commitment to safety, customer satisfaction, and community engagement.ValuesEncourage TrustWe prioritize open...

  • Wilderness Adventure Guide

    4 weeks ago

    Whistler, British Columbia, Canada Gibbons Full time

    About Gibbons:Core PurposeTo deliver exceptional outdoor experiences that exceed our guests' expectations and foster a culture of trust, respect, and fun.VisionTo be the leading provider of wilderness adventures in Whistler, renowned for our commitment to safety, customer satisfaction, and community engagement.ValuesEncourage TrustWe prioritize open...

  • Wilderness Adventure Leader

    3 weeks ago

    Whistler, British Columbia, Canada Gibbons Full time

    About Gibbons:Core PurposeDelivering Exceptional Guest ExperiencesOur goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to Athletes, Artists, and Entrepreneurs as we believe it's these people who shape the world and bring culture to...

  • Wilderness Adventure Leader

    3 weeks ago

    Whistler, British Columbia, Canada Gibbons Full time

    About Gibbons:Core PurposeDelivering Exceptional Guest ExperiencesVisionTo be the most trusted and recommended brand by our team, our guests, and the communities we serve.We strive to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class.We want to continue to give back to Athletes,...

  • Wilderness Adventure Leader

    3 weeks ago

    Whistler, British Columbia, Canada Gibbons Full time

    About Gibbons:Core PurposeDelivering Exceptional Guest ExperiencesOur goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to Athletes, Artists, and Entrepreneurs as we believe it's these people who shape the world and bring culture to...

  • Wilderness Adventure Leader

    2 weeks ago

    Whistler, British Columbia, Canada Gibbons Full time

    About Gibbons:We're a dynamic team at Gibbons, passionate about creating unforgettable outdoor experiences for our guests. As a key member of our team, you'll play a vital role in delivering exceptional adventures that leave a lasting impression.Core Purpose:Our core purpose is to make people happy, and we're looking for like-minded individuals to join us on...

  • Whitewater Rafting Guide

    3 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job SummaryAs a Whitewater Rafting Guide with the Canadian Outback Rafting Company Ltd, you will lead groups on thrilling outdoor adventures through the wilderness. With a focus on safety and customer satisfaction, you will navigate the rapids and ensure a memorable experience for all.Key ResponsibilitiesDemonstrate and instruct rafting techniques and safety...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideWe are seeking a skilled and experienced Whitewater Rafting Guide to join our team at Canadian Outback Rafting Company Ltd.Job Description:Responsibilities:Lead groups on whitewater rafting trips, ensuring a safe and enjoyable experience for all participants.Provide instruction and guidance on rafting techniques, safety...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideJoin the Canadian Outback Rafting Company Ltd team as a Whitewater Rafting Guide and embark on an exciting career in the great outdoors!Job SummaryWe are seeking a highly skilled and experienced Whitewater Rafting Guide to lead our guests on thrilling river adventures. As a Whitewater Rafting Guide, you will be responsible...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideJoin the Canadian Outback Rafting Company Ltd team as a Whitewater Rafting Guide and embark on an exciting career in the great outdoors!Job SummaryWe are seeking a highly skilled and experienced Whitewater Rafting Guide to lead our guests on thrilling river adventures. As a Whitewater Rafting Guide, you will be responsible...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideJoin the Canadian Outback Rafting Company Ltd team as a Whitewater Rafting Guide and embark on an exciting career in the great outdoors!Job SummaryWe are seeking a highly skilled and experienced Whitewater Rafting Guide to lead our guests on thrilling river adventures. As a Whitewater Rafting Guide, you will be responsible...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideJoin the Canadian Outback Rafting Company Ltd team as a Whitewater Rafting Guide and embark on an exciting career in the great outdoors!Job SummaryWe are seeking a highly skilled and experienced Whitewater Rafting Guide to lead our guests on thrilling river adventures. As a Whitewater Rafting Guide, you will be responsible...

  • Whitewater Rafting Adventure Leader

    3 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    As a Whitewater Rafting Adventure Leader with the Canadian Outback Rafting Company Ltd, you will be responsible for leading groups on thrilling whitewater rafting expeditions. Your expertise in navigating rapids and ensuring a safe and enjoyable experience for our clients is essential to our company's success.Key responsibilities include:Demonstrating and...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideJoin the Canadian Outback Rafting Company Ltd team as a Whitewater Rafting Guide and embark on an exciting career in the great outdoors!Job Summary:We are seeking a highly skilled and experienced Whitewater Rafting Guide to lead our guests on thrilling river adventures. As a Whitewater Rafting Guide, you will be responsible...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideJoin the Canadian Outback Rafting Company Ltd team as a Whitewater Rafting Guide and embark on an exciting career in the great outdoors!Job Summary:We are seeking a highly skilled and experienced Whitewater Rafting Guide to lead our guests on thrilling river adventures. As a Whitewater Rafting Guide, you will be responsible...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideJoin the Canadian Outback Rafting Company Ltd team as a Whitewater Rafting Guide and embark on an exciting career in the great outdoors!Job SummaryWe are seeking a highly skilled and experienced Whitewater Rafting Guide to lead our guests on thrilling river adventures. As a Whitewater Rafting Guide, you will be responsible...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideJoin the Canadian Outback Rafting Company Ltd team as a Whitewater Rafting Guide and embark on an exciting career in the great outdoors!Job SummaryWe are seeking a highly skilled and experienced Whitewater Rafting Guide to lead our guests on thrilling river adventures. As a Whitewater Rafting Guide, you will be responsible...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideJoin the Canadian Outback Rafting Company Ltd team as a Whitewater Rafting Guide and embark on an exciting career in the great outdoors!Job Summary:We are seeking a highly skilled and experienced Whitewater Rafting Guide to lead our guests on thrilling river adventures. As a Whitewater Rafting Guide, you will be responsible...

  • Whitewater Rafting Guide

    4 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job Title: Whitewater Rafting GuideJoin the Canadian Outback Rafting Company Ltd team as a Whitewater Rafting Guide and embark on an exciting career in the great outdoors!Job Summary:We are seeking a highly skilled and experienced Whitewater Rafting Guide to lead our guests on thrilling river adventures. As a Whitewater Rafting Guide, you will be responsible...

  • Whitewater Rafting Guide

    3 weeks ago

    Whistler, British Columbia, Canada Canadian Outback Rafting Company Ltd Full time

    Job SummaryWe are seeking a skilled Whitewater Rafting Guide to join our team at Canadian Outback Rafting Company Ltd. As a Whitewater Rafting Guide, you will be responsible for leading groups on outdoor sport and recreational trips, demonstrating and instructing athletic, fitness or sports activities and techniques, and providing outdoor, wilderness and...