Customer Service Manager

1 month ago

Fort McMurray, Canada Chevron - Gregoire Full time
Job Title: Customer Service Manager

We are seeking a highly motivated and organized Customer Service Manager to join our team at Chevron - Gregoire. As a key member of our retail business, you will be responsible for managing staff, assigning duties, and ensuring exceptional customer service.

Key Responsibilities:
  • Manage staff and assign duties to ensure efficient store operations
  • Study market research and trends to determine consumer demand and sales volumes
  • Locate, select, and procure merchandise for resale
  • Develop and implement marketing strategies to drive sales and customer engagement
  • Resolve customer complaints and supply shortages in a timely and professional manner
  • Supervise office and volunteer staff to ensure seamless store operations
Requirements:
  • 1-2 years of experience in retail management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and multitask
  • Goal-oriented and positive attitude
  • Flexibility and adaptability in a fast-paced environment
What We Offer:
  • Permanent employment with a reputable company
  • Opportunity to work in a dynamic and supportive team environment
  • Competitive salary and benefits package
  • Professional development and growth opportunities

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