Reservations Manager

4 weeks ago


Parry Sound, Canada SUNRISE INN Full time
Job Title: Reservations Supervisor

Join the Sunrise Inn team as a Reservations Supervisor, where you will play a key role in ensuring seamless guest experiences. As a member of our front desk team, you will be responsible for managing reservations, coordinating with staff, and providing exceptional customer service.

Key Responsibilities:
  • Manage reservations and coordinate with staff to ensure smooth guest experiences
  • Assist clients/guests with special needs and provide personalized support
  • Co-ordinate, assign and review work to ensure efficient operations
  • Hire and train staff in job duties, safety procedures, and company policies
  • Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery
  • Requisition materials and supplies to support front desk operations
Requirements:
  • 1 year to less than 2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Dependability, flexibility, and a client-focused approach
What We Offer:
  • Permanent employment with 30 hours per week
  • Opportunity to work with a diverse team and support social and labour market integration of newcomers and refugees
  • Support for visible minorities and a welcoming work environment
Language:

English


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