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Customer Service Representative
2 months ago
Closet Factory - Toronto Central is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.
This is a fantastic opportunity to work in a fast-paced office environment where no two days are the same. As a Customer Service Representative, you will be the face of our company, handling multiple tasks simultaneously, and providing exceptional customer service to our clients.
Responsibilities:
- Answering phone calls and collecting payments
- Maintaining customer database and inputting information into the computer
- Collaborating with departments to ensure customer needs are met
- Working with customers professionally on all inquiries
- Building strong working relationships with customers
Requirements:
- Detail-oriented, organized, consistent, dependable, and honest
- Analytical mindset, good with numbers, and spreadsheets
- Focus on timelines, deliverables, and client satisfaction
- Enthusiastic about learning new skills and software systems
- Comfortable working solo and interacting with team members virtually
Benefits:
- Paid time off
- Bonus pay
- Holiday pay
Hours of Operation:
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
Salary: $18-23/hour
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