Senior Manager of Sales and Marketing Systems

2 months ago


Kitchener, Ontario, Canada D2L Full time
About the Role

We are seeking a highly skilled Senior Manager of Sales and Marketing Systems to join our team at D2L. As a key member of our organization, you will be responsible for optimizing our customer lifecycle strategies and reporting, managing marketing automation initiatives, and supporting sales operations to drive revenue growth and enhance customer satisfaction.

Key Responsibilities
  • Develop and execute lifecycle marketing campaigns to engage customers at each stage of their journey, from acquisition to retention and advocacy.
  • Configure and manage marketing automation platforms to automate lead nurturing, email marketing, and customer segmentation.
  • Collaborate with teams to optimize data management processes, ensuring seamless integration and data hygiene.
  • Analyze user journey and behavior data to identify opportunities for process improvement and revenue optimization.
  • Implement and maintain operations systems and tools, such as CRM platforms and marketing automation software.
  • Serve as a liaison between marketing, sales, and client success teams to ensure alignment and collaboration on key initiatives.
  • Stay informed about industry trends and best practices in lifecycle marketing, marketing automation, and sales operations.
Requirements
  • Proven experience in lifecycle marketing, marketing automation, and/or sales operations.
  • Strong technical skills with experience configuring and managing marketing automation platforms (e.g., Braze, HubSpot, Marketo) and CRM systems (e.g., Salesforce).
  • Analytical mindset with the ability to interpret data and derive actionable insights to drive revenue growth.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Detail-oriented with strong organizational and project management abilities.
  • Experience with sales enablement technologies and processes is a plus.
What We Offer
  • Impactful work transforming the way the world learns
  • Flexible work arrangements
  • Learning and Growth opportunities
  • Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
  • 2 Paid Days off for Catch the Wave related activities like exams or final assignments
  • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
  • Retirement planning
  • 2 Paid Volunteer Days
  • Competitive Benefits Package
  • Home Internet Reimbursements
  • Employee Referral Program
  • Wellness Reimbursement
  • Employee Recognition
  • Social Events
  • Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.
About D2L

D2L is a cloud company that is modernizing education and building the Future of Work. We are committed to creating a diverse and inclusive environment and encourage your application even if you don't believe you meet every single qualification outlined.



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