Help Desk Analyst

1 day ago

Toronto, Ontario, Canada Pixel Pop Media Services LTD Full time
Job Title: Help Desk Analyst

We are seeking a highly skilled and experienced Help Desk Analyst to join our team at Pixel Pop Media Services LTD. As a Help Desk Analyst, you will be responsible for providing technical support to our customers and resolving their technical issues in a timely and efficient manner.

Job Description:Key Responsibilities:
  • Provide technical support to customers via phone, email, and chat
  • Resolve technical issues related to computer hardware and software
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions
  • Participate in training and development programs to stay up-to-date with the latest technologies
Requirements:
  • 1-2 years of experience in a help desk or technical support role
  • Strong technical knowledge of computer hardware and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
Why Join Us:

At Pixel Pop Media Services LTD, we are committed to providing our customers with exceptional service and support. As a Help Desk Analyst, you will have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality results. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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