Compliance Consultant

2 days ago

Old Toronto, Ontario, Canada Manulife Insurance Malaysia Full time
Job Title: Compliance Consultant, Regulatory Compliance

Job Summary:

We are seeking a highly skilled Compliance Consultant to join our team. As a Compliance Consultant, you will play a critical role in supporting the effective operation of our regulatory compliance management program.

Key Responsibilities:

  • Support the ongoing management of the regulatory compliance management program, including policies and procedures to ensure compliance with applicable regulatory requirements.
  • Manage escalated complaints received at the Client Dispute Resolution Office, including conducting complaint investigations, trending analysis, and complaint-related reporting.
  • Conduct second-line of defense monitoring and testing in line with Global Compliance expectations, including developing annual testing plans, executing testing, control review, and assessment.
  • Create and maintain regulatory records in the regulatory compliance management database (RCMD) for completeness and accuracy.
  • Act as Compliance point of contact for risk and control self-assessments, particularly relating to the Bank's complaint handling processes.
  • Manage potential compliance issues and action plans with business partners.
  • Support the preparation and coordination of quarterly and annual compliance reporting and attestations.

Requirements:

  • Specialized compliance expertise and/or legal experience working in financial services.
  • Ability to review, interpret, and document legislation and regulatory requirements.
  • Highly organized with excellent written and verbal communication skills.
  • Experience with the Archer system is an asset.
  • Subject matter expertise in banking legislation, products, and procedures is desirable.
  • Ability to work with fluid and changing accountabilities.
  • Team player with a professional attitude and adherence to a high ethical standard.

What We Offer:

  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

About Manulife:

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

Primary Location: Toronto, Ontario

Working Arrangement: Hybrid

Salary Range: $70,350.00 CAD - $117,250.00 CAD

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