Food Service Supervisor

3 weeks ago

Fort McMurray, Canada McDonalds Restaurants Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at McDonald's Restaurants. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food preparation and service team, ensuring that our customers receive high-quality food and excellent service.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train and Develop Staff: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure that staff are meeting the required standards.
  • Estimate and Manage Inventory: Estimate ingredient and supplies required for meal preparation, and manage inventory levels to ensure that we have the necessary stock to meet customer demand.
  • Ensure Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a timely and professional manner.
  • Manage Records and Reports: Maintain records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and ability to supervise and train staff.
Working Conditions
  • Work Environment: Noisy and hot work environment.
  • Work Setting: On-site customer service in a restaurant setting.
What We Offer
  • Group Insurance Benefits: Comprehensive group insurance benefits package.
  • Support for Persons with Disabilities: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, provides awareness training to employees to create a welcoming work environment for persons with disabilities, and applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
  • Support for Newcomers and Refugees: Assists with immediate settlement needs of newcomers and/or refugees, recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster, offers mentorship programs that pair newcomers and/or refugees with experienced employees, and provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Support for Youths: Offers on-the-job training tailored to youth, offers mentorship, coaching, and/or networking opportunities for youth, and provides awareness training to employees to create a welcoming work environment for youth.
  • Support for Veterans: Offers mentorship, coaching, and/or networking opportunities for Veterans, provides awareness training to employees to create a welcoming work environment for Veterans, assists with immediate transition needs of Veterans, supports Veterans in translating their military skills and experience into the language of the civilian job market, and offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.
  • Support for Indigenous People: Offers mentorship, coaching, and/or networking opportunities for Indigenous workers, provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Support for Mature Workers: Applies hiring policies that discourage age discrimination, offers mentorship, coaching, and/or networking opportunities for mature workers, offers phased retirement options that allow mature workers to gradually reduce their workload, and offers phased re-entry options for mature workers who are returning to work after retiring.
  • Support for Visible Minorities: Applies hiring policies that discourage discrimination against members of visible minorities, offers mentorship programs that pair members of visible minorities with experienced employees, and provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

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