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Supervisor - Retail Store

2 months ago

Richmond, British Columbia, Canada Fruiticana #2 Full time
About the Role

Fruiticana #2 is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring they meet sales targets and provide exceptional customer service.
    • Train and develop sales staff to improve their skills and knowledge.
  • Operations and Logistics
    • Manage inventory levels, including ordering and receiving merchandise.
    • Authorize returns and exchanges, ensuring customer satisfaction.
    • Establish and maintain work schedules to ensure adequate staffing.
  • Customer Service and Sales
    • Provide excellent customer service, responding to customer inquiries and resolving issues.
    • Sell merchandise, meeting sales targets and promoting products.
    • Prepare sales reports, analyzing sales data to inform business decisions.
  • Administrative Tasks
    • Organize and maintain inventory, ensuring accurate stock levels.
    • Resolve issues that may arise, including customer complaints and supply shortages.
    Requirements
    • Education and Experience
      • Secondary (high) school graduation certificate.
      • 7 months to less than 1 year of experience in a retail environment.
    • Work Environment
      • Retail business environment.
    • Physical Demands
      • Attention to detail.
      • Walking and standing for extended periods.
    • Personal Qualities
      • Efficient interpersonal skills.
      • Excellent oral communication skills.
      • Organized and reliable.
      • Team player.
      Working Conditions
      • Public transportation is available.