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Retail Store Supervisor

1 month ago


Richmond, British Columbia, Canada CaseMogul Phone Repairs Full time
Job Title: Retail Store Supervisor

At CaseMogul Phone Repairs, we are seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they are equipped to provide exceptional customer service.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Authorize returns and resolve customer complaints in a timely and professional manner.
  • Establish work schedules and ensure the store is adequately staffed at all times.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Supervise and coordinate the activities of sales workers, providing guidance and support as needed.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Physical ability to stand for extended periods and move around the store as needed.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
Language:

English.

Hours:

30 to 40 hours per week.