Senior Manager, Content Supply Chain Enablement Specialist
4 weeks ago
At Scotiabank, we're looking for a seasoned professional to lead our content supply chain enablement efforts. As a Senior Manager, Content Supply Chain Enablement, you'll be responsible for driving the adoption of Adobe Workfront and content supply chain enablement across the organization.
Key Responsibilities:- Configure the Workfront platform to meet marketing requirements, ensuring seamless user adoption and transparent work management through accurate and effective reports and dashboards.
- Collaborate with cross-functional stakeholders to understand current state, challenges, and demonstrate Workfront solutions to meet those challenges.
- Create and deliver training content for cross-functional teams on system functionality, updated features, and new processes.
- Maintain documentation for processes, adoption, standardization, alignment, and enterprise roadmaps.
- Regularly review intake processes and user feedback to ensure implementation is meeting expectations, making adjustments as needed to improve the user experience and metrics.
- Create, share, and update reports and dashboards as requested by leadership, partnering with business units on requirements.
- Review and prepare for Workfront releases, implementing new functionality and communicating new features as needed.
- Collaborate on full content supply chain enablement, including asset migration and processes for Enterprise DAM.
- Support CMS content updates as needed, stepping in to triage requests for 3rd party execution when required.
- Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Create an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Build a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vision/values/business strategy; and, managing succession and development planning for the team.
- Workfront Certification or Workfront System Admin experience (or desire to complete Workfront certification within 6 months)
- Experience managing change with cross-functional teams
- Experience building KPI reporting and analytics
- Experience interacting with different stakeholders at all levels
- Attention to detail with the ability to work on multiple projects and timelines
- Experience creating and delivering user training
- Passionate about digital content and marketing technology automation
- Customer Service mindset with the ability to multi-task and prioritize work to meet business objectives
- Strong written and verbal communication skills with attention to detail
- Strong interpersonal skills and proven ability to establish effective working relationships with cross-functional teams and stakeholders at all levels
- Strong time management skills and problem-solving skills, with ability to prioritize and drive initiatives with multiple deadlines
- Effective listening and critical thinking skills
- You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success
- You will have access to thousands of online and in-person courses so you can shape your career growth with the support from diverse industry leaders.
- You will get our help to save for your future and to invest in your total wellbeing through our Scotiabank benefits*
- You belong here, we are equal and uncomplicated. Bring your true self to work, dress codes don't apply here.
- You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.
*Scotiabank employees participate in Scotiabank's pension & benefits programs (available to permanent employees)
Location(s): Canada : Ontario : Toronto
At Scotiabank, we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
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Toronto, Ontario, Canada Scotiabank Full timeJob Title: Senior Manager, Content Supply Chain EnablementAt Scotiabank, we're looking for a Senior Manager, Content Supply Chain Enablement to join our team. As a key member of our digital content supply chain team, you will be responsible for leading the adoption of Adobe Workfront and content supply chain enablement, managing workflows and requirements,...
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Toronto, Ontario, Canada Scotiabank Full timeJob Title: Senior Manager, Content Supply Chain EnablementAt Scotiabank, we're looking for a Senior Manager, Content Supply Chain Enablement to join our team. As a key member of our digital content supply chain team, you will be responsible for leading the adoption of Adobe Workfront and content supply chain enablement, managing workflows and requirements,...
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