Digital Product Manager, Content Supply Chain Specialist
2 weeks ago
About the Role
Fidelity Investments is seeking a Digital Product Manager, Content Supply Chain to join our team. As a key member of our marketing technology group, you will be responsible for ensuring that our content and workflow technology products and platforms drive business results, enable faster time-to-market for content, improve reporting, and optimize workflows for advertising, content, and product campaigns.
Key Responsibilities
- Oversee implementation and integration of content and workflows technology enhancements across the content supply chain, from content creation, asset management, workflow, content distribution platforms, and analytics / reporting systems
- Ensure seamless integration of various technologies to enable efficient workflow, scalability and content velocity
- Own the strategy, tactical implementation and be the subject matter expert for Fidelity's internal and external content and workflow tools across the supply chain, including third-party vendors and/or agencies
- Work closely with various stakeholders to ensure successful deployment and integration of Content and Workflow technology and marketing tech solutions
- Create detailed technical documentation for Confluence (or other records platforms) clearly outlining integration points, data flows and risks/controls
- Own and manage the risk and controls assessment process in Content and workflows for Content and Workflow technology
- Stay up to date with industry best practices and emerging trends to drive continuous improvement and innovation
- Maintain a backlog of enhancements for Fidelity's content supply chain technology roadmap
- Build a yearly scorecard for content and workflows technology
- Work closely with Data Analytics to measure content and workflows and prove effectiveness
- Foster collaboration and cross-functional partnerships with internal teams to ensure effective implementation and utilization, working particularly closely with IS, Data Analytics and Digital Marketing
- Assess and mitigate risks related to content and workflow technologies, ensuring compliance with security and privacy standards
- Develop and execute the strategic plan for content, workflows and marketing technologies, aligning it with the overall marketing and business objectives
Requirements
- University Degree (Bachelor Degree ) or equivalent work experience
- Degree in Marketing, Business, Math, IT-related or Engineering background
- 7+ years of strong technical background in marketing technology strategy and implementation
- Experience in optimizing content planning, production and delivery processes
- Experience in Marketing workflow management and optimization, particularly through Adobe Workfront
- Experience in digital asset management technologies such as Adobe Experience Manager Assets
- Experience working with creative and design teams and familiarity with content production processes
- A passion and interest in automation, AI, and generative AI in the content production and delivery process
- Strong understanding of Agile concepts such as Scrum, Kanban, Lean, etc.
- Experience creating product roadmaps, backlogs, business case development and reporting
- Experience in creating documentation, test plans and in managing risk in projects, enhancements or implementations
Nice to Have
- Relevant certifications or accreditations such as Adobe Workfront certifications or Adobe Experience Manager certifications
- Familiarity with Adobe Creative Cloud
- Financial services or digital marketing agency background
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Toronto, Ontario, Canada Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a highly skilled Digital Product Manager, Content Supply Chain to join our team. As a key member of our marketing technology group, you will be responsible for ensuring the seamless integration of content and workflow technology across the content supply chain.Key ResponsibilitiesOversee the implementation and...
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Toronto, Ontario, Canada Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a highly skilled Digital Product Manager, Content Supply Chain to join our team. As a key member of our marketing technology group, you will be responsible for ensuring the seamless integration of content and workflow technology across the content supply chain.Key ResponsibilitiesOversee the implementation and...
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Toronto, Ontario, Canada Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a highly skilled Digital Product Manager, Content Supply Chain to join our team. As a key member of our marketing organization, you will be responsible for ensuring that our content and workflow technology products and platforms drive business results, enable faster time-to-market for content, improve reporting,...
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Toronto, Ontario, Canada Fidelity Investments Full timeAbout the RoleFidelity Investments is seeking a highly skilled Digital Product Manager, Content Supply Chain to join our team. As a key member of our marketing organization, you will be responsible for ensuring that our content and workflow technology products and platforms drive business results, enable faster time-to-market for content, improve reporting,...
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