Customer Experience Specialist
2 months ago
About Us
At Starbucks, we're passionate about creating a warm and welcoming environment where everyone feels at home. Our stores are the heart of our communities, and we're committed to making a positive impact every day.
Our Mission
We're on a mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. As a Starbucks barista, you'll play a key role in bringing our mission to life by delivering exceptional customer service and crafting high-quality beverages.
What We're Looking For
- A people person with excellent communication skills and a passion for building relationships.
- A team player who is comfortable working in a fast-paced environment and can adapt to changing situations.
- A customer-focused individual who is committed to delivering a positive experience for every customer.
- A detail-oriented and organized person who can maintain a clean and safe workspace.
- A quick learner who is eager to develop new skills and take on new challenges.
What We Offer
We're proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. This includes tuition reimbursement, health coverage, and stock & savings programs like our equity reward program, Bean Stock. We also offer flexible scheduling and opportunities for paid time off.
Basic Qualifications
- Maintain regular and consistent attendance and punctuality.
- Available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security.
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
- Prepare food and beverages to standard recipes or customized for customers.
- Available to perform many different tasks within the store during each shift.
Knowledge, Skills, and Abilities
- Ability to learn quickly and understand and carry out oral and written instructions.
- Strong interpersonal skills and ability to work as part of a team.
- Ability to build relationships and communicate effectively with customers and colleagues.
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