Clinical Research Assistant

1 month ago

Markham, Ontario, Canada Everest Clinical Research Services Inc Full time
Job Title: Research/Operations Assistant

Everest Clinical Research Services Inc is seeking a highly organized and detail-oriented Research/Operations Assistant to join our team. As a Research/Operations Assistant, you will provide administrative support to our clinical trial project teams, ensuring the smooth execution of business operational projects.

Key Responsibilities:

  • Provide ad hoc research assistant support to clinical trial project teams.
  • Assist with the planning and execution of business operational projects to improve project management and broader enterprise functional, process, and technology capabilities.
  • Manage incoming calls to the company general phone line, including screening and directing calls, taking messages, and ensuring knowledge of staff movements in and out of the office.
  • Provide administrative support in a timely manner for senior personnel of the company.
  • Ensure employee out-of-office and work-from-home calendars are up to date.
  • Greet and direct visitors to the office.
  • Maintain and review inventories of general and special office and kitchen supplies, including personal protective equipment (PPE), stationery, copy room supplies, shipping and courier supplies, and beverages for the office.
  • Prepare business card orders for new staff and title changes/promotions.
  • Update office and cubicle access key trackers and inventory.
  • Prepare and distribute correspondence, including international couriers, local couriers, and mail deliveries.
  • Support office expense tracking and management activities, such as documenting and filing business invoices, updating invoice trackers for key functional areas, and mailing cheques to Everest vendors.
  • Coordinate logistics for client visits, conferences, employee meetings, and social/wellness events.
  • Provide Interactive Web-based Randomization System (IWRS) support via telephone and email, perform Stage I IWRS User Acceptance testing (UAT), and prepare physical randomization envelopes.
  • These tasks are performed in a timely and accurate manner and in compliance with Everest and trial sponsors' requirements.

Qualifications and Experience:

  • A Bachelor's degree in health science, physical, or biological fields.
  • Past experience in an office administration role is an asset.
  • Education or experience must demonstrate the ability to work independently and to apply data management concepts, clinical trial data processing techniques, and logical and algebraic operations.

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