Director of Student Decision and Policy Support
1 month ago
We are seeking a highly skilled and experienced professional to join our team as the Director of Student Decision and Policy Support. This is a critical role that requires a deep understanding of university policies and procedures, as well as excellent analytical and communication skills.
Key Responsibilities- Provide advice and guidance to university decision-makers on policy-based and quasi-judicial decisions related to student conduct.
- Develop and implement policies and procedures to address emerging areas of concern.
- Convene and lead working groups to manage and monitor the university's response to complex student-related issues.
- Collaborate with university units to provide coordinated supports and ensure that decision-makers have access to specialized resources.
- Recommend and assist with the development of training for decision-makers on due diligence and best practices.
- Undergraduate degree required; graduate degree or other professional designation preferred.
- At least 8 years' experience demonstrating knowledge of policy development, implementation, and interpretation, analytical abilities to research complex issues, and the ability to evaluate and recommend policy options.
- Experience in an academic setting is preferred.
- Thorough knowledge of university policies and procedures.
- Thorough understanding of the principles of natural justice and administrative law requirements.
- Demonstrated experience with policy development.
- Demonstrated ability to manage highly confidential and sensitive personal information with the utmost discretion.
- Proven ability to manage large volumes of work, conflicting priorities, and competing deadlines.
- Must be an exceptional communicator, both orally and in writing.
- Must have a clear focus on relationship management and must be particularly sensitive to relationship management when dealing with senior administration and complex casework.
- Proven ability to take initiative and be both creative and flexible.
- Strong organizational and time management skills, and sound judgment.
- Ability to consider the needs of diverse communities, building consensus on contentious/complex issues.
- Demonstrated awareness and understanding of equity, diversity, inclusiveness, intersectionality, racism, colonialism, ablism, marginalization, and imbalance of power.
The University of Waterloo is committed to accessibility for persons with disabilities. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.
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