Everyday Banking Advisor
1 week ago
TEKsystems is seeking an Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.
Key Responsibilities:- Respond to inbound calls and provide assistance to clients with everyday banking questions and concerns.
- Assist clients with account openings, password changes, and other banking-related tasks.
- Work collaboratively with colleagues to achieve team results and support each other in meeting client needs.
- Contribute to the development and maintenance of relationships with clients and partners.
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.
- Fluency in English and Mandarin or English and Cantonese (reading and verbal skills required).
- 6 months+ of previous call centre or phone-based customer service experience, taking a high volume of calls (40+ per day).
- Personal flexibility to work shift work, including weekends.
- Ability to work on a hybrid schedule (1 day in office per week).
- Proven ability to build rapport and maintain client relationships, preferably in the financial or service industry.
- Ability to work independently, with proven time management, organizational, and problem-solving skills.
- Exceptional client service capability and confidence in engaging clients across multiple channels (phone, video, etc.) using a friendly, positive, and professional tone.
- Digital literacy across a broad range of devices (smartphones, tablets, laptops, etc.) with above-average keyboarding skills, internet, computer navigation, and strong multitasking ability.
- Interest in mobile and digital devices with an ability to help clients navigate through self-serve applications.
- Desire to build exceptional client experiences and is passionate and curious to help clients meet their immediate needs and solve their concerns.
TEKsystems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
-
Everyday Banking Advisor
20 hours ago
Vancouver, British Columbia, Canada TEKsystems Full timeAbout the RoleWe are seeking a highly skilled and motivated Everyday Banking Advisor to join our team at TEKsystems. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to our clients, answering their everyday banking questions, and helping them with their banking needs.Key ResponsibilitiesProvide exceptional...
-
Everyday Banking Advisor
23 hours ago
Vancouver, British Columbia, Canada TEKsystems Full timeAbout the RoleWe are seeking a highly skilled and motivated Everyday Banking Advisor to join our team at TEKsystems. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to our clients, answering their everyday banking questions, and helping them with their banking needs.Key ResponsibilitiesProvide exceptional...
-
Everyday Banking Advisor
4 days ago
Vancouver, British Columbia, Canada TEKsystems Full timeAbout the Role:We are seeking an experienced Everyday Banking Advisor to join our team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to our clients, answering their everyday banking questions, and resolving their concerns in a timely and professional manner.Key Responsibilities:Respond to...
-
Everyday Banking Advisor
4 days ago
Vancouver, British Columbia, Canada TEKsystems Full timeAbout the Role:We are seeking an experienced Everyday Banking Advisor to join our team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to our clients, answering their everyday banking questions, and resolving their concerns in a timely and professional manner.Key Responsibilities:Respond to...
-
Everyday Banking Advisor
3 days ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking AdvisorTEKsystems is seeking a skilled Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, handling a high volume of inbound calls, and resolving client concerns in a timely and professional manner.Key...
-
Everyday Banking Advisor
3 days ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking AdvisorTEKsystems is seeking a skilled Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, handling a high volume of inbound calls, and resolving client concerns in a timely and professional manner.Key...
-
Everyday Banking Advisor
1 week ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking AdvisorTEKsystems is seeking an Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.Key Responsibilities:Respond to client...
-
Everyday Banking Advisor
7 days ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking AdvisorTEKsystems is seeking an Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.Key Responsibilities:Respond to client...
-
Everyday Banking Advisor
1 week ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking AdvisorTEKsystems is seeking an Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.Key Responsibilities:Respond to client...
-
Everyday Banking Advisor
7 days ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking AdvisorTEKsystems is seeking an Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.Key Responsibilities:Respond to client...
-
Everyday Banking Advisor
6 days ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking AdvisorTEKsystems is seeking a skilled Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.About the RoleThe ideal candidate...
-
Everyday Banking Advisor
6 days ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking AdvisorTEKsystems is seeking a skilled Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.About the RoleThe ideal candidate...
-
Everyday Banking Advisor
2 weeks ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking Advisor Job DescriptionAbout the Role:We are seeking an experienced Everyday Banking Advisor to join our team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to our clients, handling a high volume of inbound calls, and resolving client concerns in a timely and professional...
-
Everyday Banking Advisor
2 weeks ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking Advisor Job DescriptionAbout the Role:We are seeking an experienced Everyday Banking Advisor to join our team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to our clients, handling a high volume of inbound calls, and resolving client concerns in a timely and professional...
-
Everyday Banking Advisor
2 weeks ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking AdvisorTEKsystems is seeking an Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.Key Responsibilities:Respond to inbound...
-
Everyday Banking Advisor
2 weeks ago
Vancouver, British Columbia, Canada TEKsystems Full timeEveryday Banking AdvisorTEKsystems is seeking an Everyday Banking Advisor to join their team in Vancouver, BC. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to clients, responding to their inquiries, and resolving their concerns in a timely and professional manner.Key Responsibilities:Respond to inbound...
-
Everyday Banking Advisor
3 weeks ago
Vancouver, British Columbia, Canada TEKsystems Full timeJob Summary:We are seeking a skilled Everyday Banking Advisor to join our team at TEKsystems. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to our clients, handling a high volume of inbound calls, and resolving client concerns in a timely and professional manner.Key Responsibilities:Respond to client...
-
Everyday Banking Advisor
3 weeks ago
Vancouver, British Columbia, Canada TEKsystems Full timeJob Summary:We are seeking a skilled Everyday Banking Advisor to join our team at TEKsystems. As an Everyday Banking Advisor, you will be responsible for providing exceptional customer service to our clients, handling a high volume of inbound calls, and resolving client concerns in a timely and professional manner.Key Responsibilities:Respond to client...
-
Everyday Banking Advisor
2 weeks ago
Vancouver, British Columbia, Canada TEKsystems Full timeJob Summary:We are seeking a skilled Everyday Banking Advisor to join our team at TEKsystems. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their banking inquiries, and ensuring their needs are met.Key Responsibilities:Respond to client inquiries and resolve issues in a...
-
Everyday Banking Advisor
2 weeks ago
Vancouver, British Columbia, Canada TEKsystems Full timeJob Summary:We are seeking a skilled Everyday Banking Advisor to join our team at TEKsystems. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their banking inquiries, and ensuring their needs are met.Key Responsibilities:Respond to client inquiries and resolve issues in a...
