Medical Support Specialist

2 months ago


Mississauga, Ontario, Canada Square One Medical Full time
About the Role

We are seeking a highly motivated and detail-oriented Medical Support Specialist to join our team at Square One Medical. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Key Responsibilities
  • Patient Care: Assist physicians in exam rooms, escort patients to exam rooms, and interview patients to gather medical information.
  • Nursing Procedures: Perform nursing procedures under the supervision of a physician, including administering injections and vaccinations.
  • Administrative Tasks: Prepare E-Chart for physicians, update patient information, and perform other administrative tasks as needed.
  • Communication: Provide exceptional customer service, answer patient calls, and respond to physician and pharmacy inquiries.
  • Problem-Solving: Direct patients who require urgent attention and call patients with abnormal lab results to determine a return-to-office plan.
Requirements
  • Education: Medical background (nurse) or medical assistant certification (an asset).
  • Skills: Exceptional customer service, ability to maintain organized systems, and proficiency in EMR software (Oscar EMR is an asset).
  • Knowledge: Healthcare field, medical terminology, and grammar, spelling, and punctuation.
What We Offer

As a Medical Support Specialist at Square One Medical, you will have the opportunity to work in a dynamic and supportive environment, providing exceptional patient care and contributing to the success of our healthcare team.



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