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Food Service Manager

2 months ago

St Catharines, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Budgeting and Financial Management
    • Analyze sales data to identify trends and areas for improvement
    • Develop and implement cost-saving strategies to boost profits
    • Monitor and control labor costs to ensure optimal staffing levels
  • Staff Management
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Set clear goals and expectations for staff performance
    • Conduct regular performance reviews and provide constructive feedback
  • Customer Service
    • Ensure that all customers receive exceptional service and a positive dining experience
    • Address customer complaints and concerns in a professional and timely manner
  • Inventory Management
    • Oversee the ordering and inventory of food, supplies, and equipment
    • Implement systems to minimize waste and optimize inventory levels
  • Health and Safety
    • Ensure that all health and safety regulations are followed and that the restaurant is maintained in a clean and safe environment
Requirements
  • 5-10 years of experience in a restaurant management role
  • Proven track record of success in managing a high-volume restaurant
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and make quick decisions