Retail Store Manager

1 week ago

Burnaby, British Columbia, Canada Cap-it Burnaby Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Cap-it Burnaby. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Evaluate daily store operations, plan and organize daily tasks, and manage staff to ensure efficient and effective store performance.
  • Merchandise Procurement: Locate, select, and procure merchandise for resale, ensuring timely and cost-effective delivery.
  • Marketing and Sales: Develop and implement marketing strategies to drive sales growth, and plan budgets to monitor revenues and expenses.
  • Staff Management: Recruit, hire, and supervise staff, and determine staffing requirements to meet business needs.
  • Customer Service: Resolve customer requests, complaints, and supply shortages in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 3 years to less than 5 years of retail management experience.
  • Skills: Excellent communication and leadership skills, with the ability to work in a fast-paced environment.
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced retail environment with tight deadlines.
  • Physical Capabilities: Combination of sitting, standing, and walking, with occasional standing for extended periods.
Personal Suitability
  • Adaptability: Ability to adapt to changing business needs and priorities.
  • Collaboration: Strong collaboration and teamwork skills.
  • Goal-Oriented: Ability to set and achieve goals, with a focus on sales growth and customer satisfaction.

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