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Camp and Event Operations Manager

2 months ago

Langley, Canada Trinity Western University Full time
About the Role

The Camp and Game Operations Manager will play a key role in the planning, organization, and implementation of Spartan Complete Champion camps, as well as Spartan Athletics game operations, annual and special events, promotions, and related administrative duties.

Key Responsibilities
  • Spartan Camps: Assist the Athletic Event Manager in the planning, organization, and implementation of Spartan Sports Camps. Duties include but are not limited to:
    • Recruiting, hiring, training, and supervising camp staff
    • Administrative details, documentation, and tracking of attendance, registration, and waivers
    • Oversight of registration and daily camp operations and logistics
    • Post-camp clean up
  • Game Operations: Work with the Associate Director of Athletics – Operations and Athletic Event Manager on all games hosted by Spartan Athletics. Duties include but are not limited to:
    • Training and game-day supervision of student event staff
    • Implementation of game-day deliverables for game sponsors
    • Physical set-up and take-down of game-day equipment and signage
    • Game enhancement and in-game promotions
    • Management of gate receipts and deposits
    • Assistance with ticket sales
    • Dealing with risk management issues
    • Customer service and crowd control
    • Hosting of visiting teams, officials, and spectators
  • Promotions: Work with the Associate Director of Athletics and Operations and Athletic Event Manager on the advertising and promotion of Spartan Athletics events with the assistance of student workers. Duties include but are not limited to:
    • Display and distribution of marketing/promotional materials and advertisements
    • Establishing and maintaining regular communication with on-campus partners
    • Maintaining promotional contact lists
  • Concession: Assist the Athletic Event Manager with the gym and field concession. Duties include but are not limited to:
    • Cleaning, stocking, and tracking inventory for regular and special events
    • Training event staff and area supervisors in charge of concession during events
    • Volunteer athletes to ensure quality control and good customer service during all events
  • Annual and Special Events: Provide assistance to the Associate Director of Athletics - Operations with the planning, organization, and implementation of special events hosted by Spartan Athletics such as Orientation Week, the Spartan Spectacular, Athletic Awards Banquet, the Complete Champion Challenge, Academic Celebrations, Fundraiser Golf Tournaments, playoffs, and other special and annual events.
  • General Athletic Administrative Assistance: Provide general athletic administrative assistance and office responsibilities.
  • First Aid and CPR Administration: Assist with first aid and CPR administration as required.
Requirements
  • Education: University undergraduate degree minimum. Minimum 1 year post-secondary, or equivalent work experience will be considered.
  • Experience: 1-2 years previous experience in sports camp and athletic event management, as well as scheduling and promotions.
  • Skills and Abilities: Demonstrated skills and knowledge in elite-level sport. Excellent interpersonal and communication skills. Ability to effectively work with students, parents, head coaches, officials, faculty, staff, administration, and members of the media.
  • Equipment Used: PC computers and software, telephone, photocopier, score clock, PA and sound system, facility electrical systems and machinery, ticket software, ventilation systems.