Counter Sales Associate
4 weeks ago
Job Title: Counter / Inside Salesperson
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Counter / Inside Salesperson. In this role, you will provide exceptional sales support to walk-in customers and on the phone, ensuring a seamless and personalized experience.
Key Responsibilities:
- Provide sales support to customers, answering questions and resolving issues in a timely and professional manner.
- Maintain a clean and organized counter sales area, ensuring a positive and welcoming environment for customers.
- Assist customers with purchases, researching products and providing recommendations to meet their needs.
- Drive sales growth through effective merchandising, product promotion, and lead generation.
- Enter, pick, and pack sales orders, ensuring accuracy and efficiency.
- Maintain communication with the purchasing team, informing them of low stock levels and ensuring timely replenishment.
- Process returns and warranty claims, adhering to company procedures and ensuring customer satisfaction.
- Navigate and resolve customer concerns and complaints in a professional and courteous manner.
Requirements:
- Grade 12 diploma or equivalent; college and/or university degree an asset.
- Experience in customer service or counter sales, with a strong focus on building relationships and providing exceptional service.
- Outstanding communication and interpersonal skills, with the ability to work effectively in a team environment.
- Basic math skills and attention to detail, with the ability to learn and operate software systems.
- Ability to work in a fast-paced environment, with a strong work ethic and high standard of integrity.
About EMCO Corporation:
EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic and supportive work environment, with opportunities for growth and development.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A supportive and collaborative work environment.
- Professional development and training opportunities.
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