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Hotel Operations Supervisor

2 months ago


Brantford, Ontario, Canada 2113626 Ontario Inc. Full time
Job Summary

We are seeking a highly skilled Hotel Operations Supervisor to join our team at 2113626 Ontario Inc. The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring seamless guest experiences, and leading a team of staff members.

Key Responsibilities
  • Leadership and Supervision
    • Direct and supervise a team of 3-4 staff members to ensure efficient hotel operations.
    • Provide guidance, training, and support to staff members to enhance their skills and performance.
  • Guest Services
    • Assist guests with special needs and ensure their comfort and satisfaction.
    • Coordinate and review work to ensure high-quality service delivery.
  • Operations and Maintenance
    • Oversee the maintenance of computer systems, equipment, and machinery to ensure business continuity.
    • Requisition materials and supplies to maintain a well-stocked inventory.
  • Performance Management
    • Monitor and evaluate staff performance to identify areas for improvement.
    • Develop and implement strategies to enhance staff performance and productivity.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 7 months to less than 1 year of experience in a similar role.
  • Skills and Qualifications
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment with tight deadlines.
    • Strong attention to detail and organizational skills.
    • Proficiency in MS Outlook.
Working Conditions
  • Work Environment
    • Hotel, motel, or resort setting.
  • Physical Demands
    • Standing for extended periods.
    • Ability to work in a fast-paced environment with tight deadlines.
What We Offer
  • Compensation and Benefits
    • Competitive salary and benefits package.
  • Professional Development
    • Opportunities for professional growth and development.