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Field Service Technician

2 months ago


Red Deer, Alberta, Canada Tennant Company Full time
About the Role

Tennant Company is a leading provider of cleaning equipment and solutions, and we are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing top-notch customer service and technical support to our customers in the field.

Key Responsibilities
  • Provide technical support and repair services for mobile equipment, including troubleshooting and diagnosing issues.
  • Work with customers to understand their equipment needs and provide solutions to minimize downtime and maximize productivity.
  • Maintain accurate records of service activities and business reporting documentation.
  • Manage inventory levels and ensure proper communication of customer preventative maintenance schedules and future service needs.
  • Ensure proper and safe use, maintenance, and reporting of all Tennant Company property, including trucks, trailers, tools, and equipment.
Requirements
  • High school diploma or equivalent, with vocational school coursework a plus.
  • Minimum 3 years of experience repairing mobile equipment, including forklifts, small engine repair, construction equipment, or automobiles.
  • Strong mechanical aptitude, including the ability to use hand and power shop tools, equipment, and diagnostic devices.
  • Excellent verbal communication skills, customer-centric attitude, and approach.
  • Fluent in Microsoft Applications and the ability to learn programs used in Tennant Field Service. SAP experience is a plus.
  • Valid drivers license and meet Tennant Company Fleet policy requirements.
What We Offer

Tennant Company offers a competitive salary, excellent benefits package, and a comprehensive training program, including ride-a-longs with other technicians and management, and factory-based training. We also offer a company vehicle, corporate credit card, cell phone, and laptop.

About Us

Tennant Company is a globally recognized leader in the cleaning equipment industry, with a commitment to stewardship and creating a cleaner, safer, and healthier world. We are an equal opportunity employer and welcome applications from diverse candidates.