Food Service Team Lead

1 month ago

Courtenay, British Columbia, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead and supervise a team of food service staff to ensure excellent customer service and food quality.
  • Develop and implement effective training programs to ensure staff are equipped with the necessary skills and knowledge to perform their duties.
  • Monitor and control food costs, inventory, and labor expenses to ensure profitability.
  • Ensure that all food safety and sanitation standards are met and maintained.
  • Collaborate with other departments to ensure seamless operations and excellent customer experience.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Prepare and submit reports to management on a regular basis.
Requirements:
  • 1-2 years of experience in a food service supervisory role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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