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Director of Operations

2 months ago


Dartmouth, Nova Scotia, Canada Ethos Veterinary Health Full time
Job Title: Hospital Director

We are seeking a dynamic and experienced leader to join our team as a Hospital Director at Maritime Veterinary Emergency and Specialty Centre in Dartmouth, Nova Scotia.

About the Role

The ideal candidate will have a proven track record in operations management, with experience owning a P&L and a strong background in financial decision-making. They will be responsible for overseeing all operations and business activities, leading team members across all departments, and partnering closely with the Medical Director to ensure the highest quality patient care and client service.

Key Responsibilities
  • Directly oversee all operations and business activities
  • Lead team members across all departments
  • Partner closely with the Medical Director to ensure the highest quality patient care and client service
  • Develop and execute short- and long-term plans for growth, including the addition of new services, recruitment of doctors and other key team members, pricing strategies, space optimization, and acquisitions of new equipment
  • Review accounts receivable to confirm proper and timely processing
  • Responsible for payroll processing on a biweekly basis
  • Direct growth activities to support business objectives and plans
  • Provide thought leadership, coaching, and mentoring to elevate hospital leadership team-and the entire team-to increase performance and productivity levels
Requirements
  • 5+ years of progressive operational management experience with a record of success, including experience owning a P&L
  • MBA or equivalent experience is preferred
  • Larger scale healthcare (veterinary or human) experience ideal
  • Ability to roll up your sleeves and get things done with enthusiastic participation, including flexible and irregular hours and role descriptions to support the hospital
  • Proficient in Microsoft applications - Excel, Word, PowerPoint, and Outlook
About Ethos Veterinary Health

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers.

We offer a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. Ethos Veterinary Health is an Equal Opportunity Employer. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records.