Sales Support Specialist

2 days ago

London, Ontario, Canada Hudson Entry & Automation Full time $40,000 - $45,000

About Us

Hudson Entry & Automation Inc. is a leading provider of access control and security systems for commercial, industrial, and institutional clients. We specialize in a range of solutions, including barrier gates, security cameras, and access control systems. Our progressive approach to business fosters an innovative environment where every team member is valued. We offer growth opportunities within a dynamic, collaborative culture, making Hudson Entry a great place to advance your career.

Position Overview

The Sales Support Specialist will support both the sales and administrative functions at Hudson Entry, acting as the right-hand person to our sales leaders. You'll be responsible for assisting with quote generation, client follow-up, organizing sales events, and managing the sales team's schedule.

Key Responsibilities

  • Sales Support
    • Assist the sales team by preparing quotes, conducting the necessary research, and following up with clients to ensure a seamless experience from inquiry to close.
    • Coordinate and manage the sales team's calendar, optimizing schedules to ensure maximum productivity. You'll be responsible for organizing meetings, client calls, and other sales-related activities.
    • Help identify new business opportunities by researching potential clients and supporting lead generation efforts. Regularly follow up with existing and prospective clients to build relationships and drive sales.
    • Assist in planning and organizing sales events, promotions, and campaigns. This includes coordinating logistics, preparing promotional materials, and ensuring successful execution of the events.
    • Maintain accurate sales records, including tracking performance metrics and managing CRM data. Ensure that all documentation is up-to-date and organized.
  • Administrative Duties
    • Handle day-to-day office tasks such as answering phones, managing emails, scheduling meetings, and other administrative duties as assigned.
    • Organize and maintain digital files, including quotes, sales documents, and client contracts, using Google Workspace. Ensure that all team members have access to the necessary files and documentation.
    • Serve as the communication hub between sales, administration, and management to ensure smooth collaboration across teams. You'll help keep everyone aligned and on task.
  • Culture Building & Team Engagement
    • Work closely with various departments to support the team's overall success. Hudson Entry encourages input and ideas from all team members, and you'll have the opportunity to contribute to our innovative culture.
    • Actively participate in creating a fun, supportive, and engaging work atmosphere where teamwork, humor, and open communication are key. We believe in a positive, inclusive culture where everyone feels empowered to share their ideas.
    • Be part of a team committed to delivering excellent service to our clients while continuously improving and growing the business. You'll play a crucial role in helping Hudson Entry achieve its mission-driven goals.

Growth Opportunities

We're committed to supporting your career development. As Hudson Entry continues to grow, you'll have the opportunity to advance in several directions:

  • Project Coordination: If you enjoy managing projects, you could grow into a project coordination role where you'll oversee timelines, budgets, and deliverables.
  • Administration: For those who excel in organization and process optimization, there are opportunities to take on higher-level administrative responsibilities.
  • Sales Leadership: If your strengths lie in sales, you could move into a sales leadership position, where you'll mentor and guide other sales team members. Leadership opportunities will become available as the company grows, and we are committed to investing in your future.

What We Offer

  • Quarterly Conversations: Regular meetings with leadership to discuss your career development and opportunities for growth within the company.
  • Quarterly Bonus Program: Participation in a bonus program that rewards both individual performance and company success.

Requirements

  • Experience: Prior experience in sales support, administration, or a similar role is highly desirable.
  • Technical Skills: Proficiency with Google Workspace (Docs, Sheets, Drive) and CRM systems is essential. The ability to quickly learn new software is an asset.
  • Communication: Strong verbal and written communication skills, with the ability to interact professionally with clients, team members, and management.
  • Detail-Oriented: High attention to detail, ensuring that quotes, schedules, and documents are accurate and up-to-date.
  • Organizational Skills: Excellent multitasking and time-management skills, with the ability to prioritize tasks in a fast-paced environment.
  • Adaptability: Ability to pivot and adjust priorities as needed while maintaining focus on key responsibilities.
  • Team Player: Positive attitude and willingness to work collaboratively within a team-focused environment.

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