Application Specialist

4 weeks ago

Toronto, Ontario, Canada University Health Network Full time
Job Title: Application Specialist

University Health Network (UHN) is seeking an experienced Application Specialist to join our Digital Software Services (DSS) team. As an essential member of the team, you will play a crucial role in bridging the gap between business needs and technology delivery, specifically within the Laboratory Information Systems (LIS) department.

Key Responsibilities:
  • Provide day-to-day support, including resolution of complex and escalated issues, to end-users and stakeholders.
  • Assist in the development and maintenance of in-house projects, training programs, manuals, and documentation.
  • Perform and coordinate various testing types for new releases and changes.
  • Maintain servers and databases for supported systems as appropriate.
  • Utilize expert knowledge of applications and query language to generate queries and reports for data monitoring by management and clinical staff.
  • Collaborate with Manager, Team Leads, and co-workers to ensure exceptional customer service.
Requirements:
  • Undergraduate Degree in Computer Science, Math, Health Informatics, or related field, or demonstrated mastery of the relevant material.
  • Completion of Medical Laboratory Technologist Diploma program or equivalent is preferred.
  • Certification in Epic Beaker required.
  • Additional certification in other Epic modules welcome.
  • Current registration with the College of Medical Laboratory Technologists (CMLTO) preferred.
  • 2-3 years industry experience in 2nd level application support required.
  • 1-2 years experience as a Medical Laboratory Technologist preferred.
Why Join UHN?

UHN offers a comprehensive benefits package, including a competitive salary, government organization status, and access to transit and UHN shuttle service. We also offer opportunities for development and promotions within a large organization, as well as additional perks such as corporate discounts and on-site gyms.

As a member of the UHN team, you will have the opportunity to work alongside talented and inspiring healthcare professionals, and contribute to the organization's mission of transforming lives and communities through excellence in care, discovery, and learning.

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