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Hospitality Operations Manager
2 months ago
As a key member of our management team, the Hospitality Operations Manager will play a pivotal role in the successful launch and ongoing operations of our new dining establishment. This position is designed for an individual who is passionate about the culinary arts and dedicated to delivering exceptional guest experiences.
What We Offer:
~ Competitive salary and benefits package
~ Paid time off including vacation, sick leave, and personal days
~ Gratuity sharing program
~ Comprehensive health, dental, and vision insurance with enhanced mental health support
~ Discounted gym memberships and access to an Employee Assistance Program
~ Group life and disability insurance
~ Uniform and clothing reimbursement
~ Monthly dining allowance applicable at all Oliver & Bonacini locations
~ 50% dining discount at all Oliver & Bonacini establishments
~ RRSP matching program
~ Tuition reimbursement opportunities
~ A chance to grow within one of Canada's largest hospitality groups, with numerous internal career paths available.
Key Responsibilities:
~ Communicate the restaurant's vision effectively to all team members, leading by example.
~ Embody the core values of our brand and inspire the team with a compelling vision for the future.
~ Monitor and uphold the standards of service excellence and attention to detail.
~ Build and maintain strong relationships with guests, team members, and senior management.
~ Develop and manage a vibrant bar program that garners rave reviews.
~ Uphold high standards of personal integrity and business ethics, promoting the restaurant positively.
~ Identify and recruit top talent, overseeing training and development initiatives, as well as performance management.
~ Utilize conflict resolution and problem-solving skills to foster a harmonious work environment.
~ Assist in tracking sales, managing inventory, and overseeing invoicing processes.
~ Conduct and coach management team briefings to ensure well-informed service staff prior to each event.
~ Schedule staff according to service needs, ensuring optimal coverage.
~ Bring 2-3 years of management experience in a similar environment.
~ Demonstrate a commitment to continuous improvement and efficiency in operations.
~ Set and pursue ambitious goals for both personal and team development.
~ Collaborate effectively with team members, recognizing the strength of teamwork.
~ Exhibit exceptional attention to detail and the ability to think quickly in dynamic situations.
~ Seek opportunities for professional growth and take advantage of educational resources offered.
Commitment to Diversity:
At Oliver & Bonacini, we are dedicated to fostering an inclusive workplace where every employee is treated with dignity and respect. We strive to create an environment that promotes fairness and allows our team members to thrive.
