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Customer Support Technician
3 months ago
As a User Support Technician at 12925389 Canada Inc., you will play a crucial role in assisting users who encounter challenges with their computer systems. Your expertise will help ensure smooth operations and enhance user satisfaction.
Educational Requirements- Completion of a college, CEGEP, or equivalent non-university program lasting 1 to 2 years.
- Assist users facing technical difficulties with their computers.
- Maintain a comprehensive log of issues and solutions for reference by fellow technical support staff.
- Oversee the activities of other technical support personnel within the team.
- Deliver support for business systems, networks, and internet-related issues as they arise.
- Provide exceptional customer service to all users.
- Minimum of 7 months to less than 1 year of relevant experience.
- Employment Duration: Permanent.
- Working Language: English.
- Work Hours: 30 to 40 hours per week.
