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Front Desk Coordinator

2 months ago

Edmonton, Alberta, Canada Inn Style Full time
Job Summary

We are seeking a highly organized and efficient individual to join our team as a Receptionist at Inn Style. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our guests.

Key Responsibilities
  • Greeting and Directing Guests

You will be the first point of contact for our guests, greeting them warmly and directing them to the relevant areas of the hotel.

Handling Payments and Transactions

You will be responsible for receiving and issuing payments, as well as calculating billing charges.

Answering Phones and Messages

You will be the primary point of contact for phone calls and messages, ensuring that all inquiries are handled promptly and efficiently.

Providing Customer Service

You will be responsible for providing exceptional customer service, responding to guest inquiries, and resolving any issues that may arise.

Requirements
  • Education

You must have a secondary (high) school graduation certificate.

Personal Suitability

You must possess excellent interpersonal skills, be organized, and have excellent time management skills.

Experience

You must be willing to train and have a strong desire to learn and grow with our team.

Working Conditions

You will work a regular schedule of 32 to 40 hours per week, with the opportunity to work overtime as needed.

The working language is English, and you will be required to communicate effectively with guests and colleagues.