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Strategic Accounts Director

2 months ago

Mississauga, Ontario, Canada Aramark Full time
Job Title: Strategic Accounts Director

The Strategic Accounts Director at Aramark Canada is a key role focused on driving sales growth and expanding relationships with key clients across Canada. This position requires a dynamic sales leader with a proven track record in account management and business development. The successful candidate will be responsible for identifying new business opportunities, enhancing client satisfaction, and fostering long-term partnerships to achieve revenue targets nationwide.

Key Responsibilities:
  • Sales and Business Development:
    • Develop and implement strategic account plans to achieve sales targets and drive growth across Canada.
    • Identify and pursue new business opportunities within existing accounts and potential clients.
    • Lead the sales process, including proposal development, negotiations, and contract finalization.
  • Client Relationship Management:
    • Build and maintain strong, long-lasting relationships with key clients across Canada.
    • Serve as the primary point of contact for strategic accounts.
    • Understand client needs and objectives, and develop tailored solutions to meet those needs.
  • Strategic Planning and Execution:
    • Collaborate with internal teams to ensure the successful delivery of services and solutions.
    • Align account strategies with overall business objectives and market trends.
    • Monitor and analyze account performance, implementing strategies to optimize growth and profitability.
  • Financial Management:
    • Oversee account budgets and ensure financial targets are met or exceeded.
    • Prepare and present financial reports to senior management and clients.
    • Analyze market trends and financial data to make informed business decisions.
  • Market Analysis and Insight:
    • Stay informed about industry trends, market conditions, and competitive landscape across Canada.
    • Provide insights and recommendations to senior management based on market analysis.
    • Participate in industry events and networking opportunities to enhance Aramark's presence and reputation.
  • Client Satisfaction and Retention:
    • Monitor and ensure high levels of client satisfaction.
    • Address and resolve client issues and concerns promptly and effectively.
    • Implement client feedback mechanisms to continuously improve service delivery.
Requirements:
  • Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
  • Minimum of 7-10 years of experience in strategic account management and business development, preferably in the business and industry sector.
  • Proven track record of driving sales growth and managing key accounts.
  • Strong financial acumen and experience in budget management.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to think strategically and drive results in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Willingness to travel across Canada as needed.
About Aramark:

Aramark is a leading provider of food and facilities services to businesses, institutions, and individuals. We are committed to delivering exceptional service and creating a positive impact on our customers, employees, and communities. At Aramark, we believe in the importance of diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all.