Veterinary Client Care Coordinator
4 hours ago
Veterinary Client Care Coordinator
About the Role
We are seeking a highly organized and empathetic individual to join our team as a Client Care Coordinator at VCA Canada Downtown Animal Hospital. As a key member of our team, you will play a vital role in providing exceptional customer service and ensuring a welcoming environment for our clients and their pets.
Key Responsibilities
- Provide excellent customer service and create a positive experience for clients and their pets
- Answer multiline phone system and track and book appointments effectively
- Schedule appointments, admit and discharge pet patients, and process payments
- Take initiative and work independently to achieve goals and objectives
- Assist the veterinary staff with various tasks and treatments
- Maintain a clean and organized reception area, pet holding areas, and common areas
What We Offer
At VCA Canada, we are committed to providing a supportive and inclusive work environment that allows our team members to thrive. We offer a competitive salary and benefits package, as well as opportunities for career development and growth.
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate an asset
Why Work with Us
VCA Canada is a leading provider of veterinary care in Canada, with a network of hospitals across the country. We are committed to providing exceptional care and service to our clients and their pets, and we are seeking like-minded individuals to join our team.
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