Automotive Technician
6 days ago
We are seeking a highly skilled and motivated Automotive Technician to join our team at OpenRoad Auto Group. As a Licensed Technician, you will play a critical role in ensuring the highest level of customer satisfaction and quality workmanship.
Key Responsibilities- Receive and prioritize repair orders from the DMS Dispatch System, Shop Foreman, Service Advisor, or Service Management.
- Perform work as outlined on repair orders with efficiency and accuracy, ensuring compliance with dealership, factory, and Ministry standards.
- Communicate effectively with the parts department to obtain necessary parts and maintain accurate documentation.
- Examine vehicles to determine if additional safety or service work is required and advise the Service Advisor accordingly.
- Ensure that all work is completed in a timely manner and to the highest standard, with a focus on customer satisfaction.
- Supervise the work of apprentice technicians as assigned by management and provide guidance and support as needed.
- Attend factory-sponsored training classes and stay up-to-date with the latest technical bulletins and industry developments.
- Maintain a clean and organized work area, adhering to safety protocols and regulations.
- Assist in creating quotes for additional work required and provide accurate estimates to customers.
- Participate in ongoing training and development opportunities to enhance skills and knowledge.
- Valid Ontario Driver's License
- Valid Ministry of Ontario Motor Vehicle Inspection License (310S)
- Working knowledge of automotive equipment and systems
- Strong diagnostic and problem-solving skills, with a focus on customer satisfaction
- Self-motivated and organized, with excellent communication and interpersonal skills
- Ability to make sound decisions and work independently
- Valid ODP Certificate (Ozone Depletion Prevention) and Lift Certificate
OpenRoad Auto Group is a leading automotive retail group in Canada, representing 21 brands across 34 locations. We are committed to delivering exceptional customer experiences and providing a positive work environment for our employees. As a member of our team, you will have the opportunity to work with a variety of OEM brands, participate in ongoing training and development, and enjoy a comprehensive benefits package.
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