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Optical Professional

2 months ago

Winnipeg, Manitoba, Canada EssilorLuxottica Group Full time
Job Summary

We are seeking a skilled Licensed Optician to join our team at LensCrafters in Winnipeg, MB. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert optical care to our customers.

Key Responsibilities
  • Welcome and engage with customers to understand their optical needs
  • Custom fit glasses and precisely place prescriptions in lenses
  • Act as a leader in optical acumen and provide expert advice to customers
  • Take and record measurements, accurately adjust and fit eyewear with attention to detail
  • Assist team members with complex product needs and prescriptions
  • Accurately and thoroughly use technology to provide exceptional customer service
  • Proactively explore root causes of issues and provide solutions-driven approaches
  • Ability to multitask, prioritize, and manage time with competing priorities
  • Strive to achieve exceptional results on brand KPIs and competencies
  • Maintain a clean and organized store appearance
  • Inform management of safety opportunities and demonstrate safe work practices
Requirements
  • High School graduate or equivalent
  • State licensure
  • Optical dispensing experience
  • Strong customer service skills, including communication, listening, and teamwork
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills, including the ability to use and carry an iPad/tablet
  • Familiarity with POS, computers, and calculators
  • Embracing new technology and change
Preferred Qualifications
  • Previous customer service and retail experience
What We Offer

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.