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Customer Service Representative

2 months ago

Mississauga, Ontario, Canada MYC Media Full time $45,000 - $50,000

Customer Service Representative

**Job Summary:**

We are seeking a dedicated and detail-oriented individual to provide exceptional customer support and ensure client satisfaction at MYC Media, a leading print & media company.

**Key Responsibilities:**

* Respond promptly to customer inquiries via various channels
* Provide accurate information regarding products, services, and order status
* Identify and resolve customer complaints and concerns in a professional manner
* Gather customer feedback and insights to improve service quality and product offerings
* Work closely with sales and production teams to ensure a seamless customer experience

**Requirements:**

* Proven experience in customer service, preferably in the print media or related industry
* Proficiency in using customer service software and CRM systems
* Strong communication and problem-solving skills

**What We Offer:**

* A dynamic and supportive work environment
* Opportunities for professional growth and development
* A competitive salary and benefits package

**How to Apply:**

If you are a self-motivated individual with a passion for supporting sales initiatives, please submit your application.