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Assistant Store Manager

2 months ago

Vaughan, Ontario, Canada The TJX Companies Full time $46,410 - $65,076
Store Manager Assistant

As a Store Manager Assistant at The TJX Companies, you will play a key role in supporting the store's sales, expense, and customer service goals. You will be responsible for managing assigned areas, including merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving. You will also be accountable for recruitment, training, and Associate development, performance, and acts as a role model on delivering positive Associate and customer experience in Store.

Key Responsibilities:
  • Support store sales, expense targets, and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention, and improving customer service.
  • Communicate and execute action plans to Associates on upcoming projects, targets, priorities, company initiatives, events, promotions, or any other store initiatives.
  • Implement changes to Store floor plans as needed.
  • Support competitive analysis of other retailers on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market, or competition changes to inform recommendations to District Managers and Business Development teams.
Requirements:
  • Minimum 2 to 3 years supervisory experience in Retail, including but not limited to operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Demonstrated management skills with the ability to positively influence management and staff to act in the best interest of the Company by providing advice, feedback, and guidance to resolve problems.
  • Strong communication and interpersonal skills, including interviewing, negotiating, listening, conflict management, information gathering, and coaching.

By joining our team, you will have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls), and our Office locations. We are an equal opportunity employer committed to the inclusion and accommodation of all individuals.