Guest Services Ambassador
1 month ago
About Four Seasons:
At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.
About the Role:
We're seeking a Full-Time Overnight Guest Services Attendant (Bell Person) who shares our passion for excellent service and is eager to learn from and contribute to our team. As a key member of our guest services team, you'll be responsible for providing warm welcomes, assisting with luggage, and ensuring a seamless experience for our guests.
What You'll Bring:
- Excellent personal presentation and interpersonal skills
- Attention to detail and ability to multitask
- Excellent communication skills and command of the English language
- Ability to stand for extended periods and lift at least 60lbs
Preferred Qualifications & Skills:
- 1-2 years previous experience in a Guest Services role in a fast-paced hotel operation
- Excellent written and verbal communication in English
- Additional language a definite asset for career growth
- Completion of post-secondary education in hospitality or related field
- A valid G-class driver's license
What We Offer:
- Paid time off, including vacation and floating days
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
- Complimentary meal per shift in our employee dining room, OASIS
- Complimentary dry cleaning of uniforms
- Excellent training and development opportunities, including educational assistance and access to e-training
- Robust extended benefit plan, including medical, dental, vision, and pension
- Monthly employee recognition celebrations and bi-annual employee parties
Schedule & Hours:
The ideal candidate will be available for a minimum of 5 overnight shifts a week, taking place from 11:00pm to 7:30am. Hours may vary at times based on operational needs.
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