Guest Services Ambassador

1 month ago


Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

About Four Seasons:

At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.

About the Role:

We're seeking a Full-Time Overnight Guest Services Attendant (Bell Person) who shares our passion for excellent service and is eager to learn from and contribute to our team. As a key member of our guest services team, you'll be responsible for providing warm welcomes, assisting with luggage, and ensuring a seamless experience for our guests.

What You'll Bring:

  • Excellent personal presentation and interpersonal skills
  • Attention to detail and ability to multitask
  • Excellent communication skills and command of the English language
  • Ability to stand for extended periods and lift at least 60lbs

Preferred Qualifications & Skills:

  • 1-2 years previous experience in a Guest Services role in a fast-paced hotel operation
  • Excellent written and verbal communication in English
  • Additional language a definite asset for career growth
  • Completion of post-secondary education in hospitality or related field
  • A valid G-class driver's license

What We Offer:

  • Paid time off, including vacation and floating days
  • Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
  • Complimentary meal per shift in our employee dining room, OASIS
  • Complimentary dry cleaning of uniforms
  • Excellent training and development opportunities, including educational assistance and access to e-training
  • Robust extended benefit plan, including medical, dental, vision, and pension
  • Monthly employee recognition celebrations and bi-annual employee parties

Schedule & Hours:

The ideal candidate will be available for a minimum of 5 overnight shifts a week, taking place from 11:00pm to 7:30am. Hours may vary at times based on operational needs.



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