Retail Operations Associate
1 month ago
Durham College (DC) stands as a premier post-secondary institution dedicated to equipping students with the essential skills needed for today's dynamic job market. With an emphasis on hands-on learning experiences, guided by knowledgeable faculty, students engage in field placements, applied research, co-op programs, and various practical opportunities, ensuring that DC graduates possess the competencies required to thrive in an evolving workforce.
Recognized for its innovative teaching methodologies, Durham College provides a diverse array of market-responsive programs across several fields, including culinary arts, agriculture, business administration, information technology, construction trades, scientific disciplines, healthcare, engineering, community services, and creative arts.
Our state-of-the-art campuses in Oshawa and Whitby host 145 programs, which encompass six honours bachelor's degrees and 11 apprenticeship pathways, serving over 13,700 full-time post-secondary students and 2,300 apprenticeship learners. Additionally, more than 14,600 individuals engage in professional and part-time educational pursuits. With a network of over 110,500 alumni, the college's influence extends both locally and globally.
As a forward-thinking institution committed to collaboration, innovation, and sustainability, Durham College consistently ranks among the Top 100 employers in the Greater Toronto Area and is recognized as one of Canada's Greenest Employers. The college has also earned accolades as a Top 50 Research College in Canada on ten occasions.
DC contributes significantly to the local economy, with an estimated annual impact exceeding $913 million in Durham Region. The college takes pride in being an active participant in the communities it serves, enhancing social and economic well-being through strategic partnerships and collaborative efforts.
Key Responsibilities:The successful candidate will deliver exceptional customer service to students purchasing items from the Campus Store.
Responsibilities include, but are not limited to:
- Processing daily transactions using the Point of Sale system for cash and credit card payments, ensuring the security of cash and float.
- Providing assistance to customers by addressing inquiries via phone and in-person, locating books and supplies, and taking orders.
- Updating the supervisor on inventory levels for essential items and checking the expiration dates of perishable goods.
- Supporting short-term cashiers with Point of Sale operations.
- Handling refunds for merchandise in accordance with Campus Store policies.
- Managing OSAP and sponsored deferments as per Campus Store guidelines.
- Maintaining cleanliness at cash counters and organizing merchandise displays.
- Participating in bi-annual physical inventory counts.
- Assisting with various Campus Store events and activities as needed.
- Performing additional duties as assigned.
- Previous experience in a fast-paced retail environment is essential.
- Familiarity with Bookware and Point of Sale training is advantageous.
- Proficient understanding of cash register operations and credit sales systems.
- Ability to work independently as well as collaboratively within a team.
- Strong customer service, interpersonal, and problem-solving skills.
- Demonstrated integrity, diplomacy, and the ability to maintain confidentiality.
- Self-motivated with excellent organizational and time management abilities.
Required Skills
Hourly Rate: $23.01
Required Experience
Part-time support opportunity (temporary): August 2024 to September 2024
Hours: 35 hours per week
Please apply below by submitting your cover letter and resume to the online portal. Job Competition closes on August 19, 2024. Competition number SP24-28.
Hourly Rate: $23.01
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