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Healthcare and Advocacy Program Manager
2 months ago
Cystic Fibrosis Canada / Fibrose kystique Canada is seeking a highly skilled and experienced Bilingual Program Lead - Healthcare and Community Relations to join our team. This is an exciting opportunity to make a meaningful impact in the lives of Canadians living with cystic fibrosis.
Key Responsibilities- Support the development and implementation of Cystic Fibrosis Canada's healthcare strategic plan and program, including the planning and delivery of all healthcare program components, activities, and deliverables.
- Lead the project management of strategic projects, including the development of national standards of care, health and human resource guidelines, burden of disease project, mental health strategies, and other initiatives.
- Support clinician engagement through co-leading various discipline working groups and other meetings.
- Lead community/stakeholder engagement efforts, including engaging with patients, families/caregivers, CF medical community, and other stakeholders.
- Assist with the standards and guidelines portfolio by leading various aspects of project management.
- Develop program reports, patient/caregiver resources, and clinician resources related to the healthcare portfolio.
- Manage healthcare inbox and respond to inquiries from internal and external stakeholders.
- Provide logistical support for various stakeholder meetings and events.
- University undergraduate degree in Health/Life Sciences, Political Science, Public Policy, Public Affairs, Public Administration, or related field.
- Over 4 years of experience in community engagement with knowledge of stakeholder engagement best practices, preferably with a focus on working with medical community and patients with chronic or rare diseases.
- Knowledge of adult learning and facilitation techniques.
- Knowledge of Canadian or provincial healthcare and/or hospital systems, preferably with experience in performing basic qualitative and quantitative data analyses.
- Excellent communicator with outstanding written and verbal communication skills in both English and French.
- Excellent relationship building, customer service, and problem-solving skills.
- Bilingual/French speaking.
- A collaborative, dynamic, and passionate work environment with colleagues who are driven and motivated for this community.
- RRSP and Benefits programs.
- A company culture rooted in empathy, accountability, collaboration, and innovation.
- Flexible working schedule and remote/hybrid work model.
