Quality Control Specialist

4 weeks ago

Bedford, Quebec, Canada REDspace Full time

Join Our Team at REDspace.

At REDspace, we value diversity and believe it strengthens our team. We welcome applications from individuals of all backgrounds, including BIPOC, women in non-traditional roles, persons with disabilities, and members of the LGBTQ+ community.

About REDspace.

REDspace transforms intricate challenges into straightforward solutions by utilizing advanced technologies and industry-leading practices. Our extensive portfolio spans various sectors, including media & entertainment, energy, defense, and healthcare, and we are continuously expanding. Our expertise encompasses streaming media architectures, cross-platform applications, systems integration platforms, and data analytics systems. We collaborate with renowned clients such as Warner Bros. Discovery, Paramount, PlutoTV, Apple, Emera, IBM, and Sesame.

Position Overview: Quality Assurance Specialist

As a Quality Assurance Specialist at REDspace, you embody thoroughness, analytical thinking, and meticulous attention to detail. Your role involves testing and ensuring that every project meets the highest standards, leveraging your strong communication skills to collaborate with team members, document findings, and recommend enhancements. You stay informed about the latest devices and their functionalities.

Key Responsibilities:

  • Understand and gather project requirements.
  • Execute test cases, including automated testing when applicable.
  • Propose enhancements to elevate the overall user experience.
  • Document issues in tracking systems to provide clarity on testing progress and areas needing improvement.
  • Validate fixes and confirm feature implementations.
  • Engage in various testing phases, including User Acceptance Testing, smoke testing, regression testing, and ad-hoc testing.
  • Create and review test result summaries with stakeholders to ensure comprehensive test coverage.

Qualifications:

  • Post-secondary education in computer science, information technology, or a related field, or equivalent experience.
  • Minimum of 2 years of experience in software testing preferred.
  • Proven ability to assess software quality and optimize processes.
  • Experience in enterprise-level services testing/QA.
  • Familiarity with traffic analysis tools such as Charles Proxy and Postman.
  • Understanding of web technologies (Headers, Cookies, URL manipulation, etc.).
  • Exposure to OTT devices (e.g., Roku, Chromecast).
  • Development experience is advantageous.
  • Strong analytical and problem-solving skills with attention to contextual differences.
  • Familiarity with quality assurance tools, ticketing software, and project management tools like Jira.
  • Knowledge of the architecture of websites, mobile applications, set-top boxes, and online games.
  • Understanding of quality assurance best practices and software testing methodologies.
  • Able to thrive in a fast-paced, high-pressure environment with tight deadlines.
  • Capable of working independently and collaboratively with team members, including developers, project managers, and clients.
  • Excellent written and verbal communication skills.

Additional Advantages:

  • Experience in a similar industry or with comparable products.
  • Familiarity with test automation frameworks such as Selenium or Appium.
  • Proficiency in scripting languages like Python, JavaScript, or Shell scripting.

Why Work at REDspace?

We prioritize your well-being, career growth, and overall happiness.

Your Well-being:

  • Comprehensive health, vision, dental, EFAP, and life insurance coverage.
  • Pension plan contribution matching.
  • Flexible Health Spending Account and/or Lifestyle Spending Account.

Your Career Development:

  • Competitive compensation package based on experience.
  • Weekly sharing sessions for projects and technology.
  • Access to a variety of training materials, including Udemy Business.
  • Professional development allowance.
  • Regular check-ins with leadership.

Your Work Environment:

  • Hybrid work model with in-office presence required for part of the week.
  • Access to a modern office with amenities.
  • Opportunities for remote work for eligible candidates.
  • Social and team-building events.
  • Charitable donation matching.

Our Commitment to Diversity:

At REDspace, we believe that diverse backgrounds, talents, skills, experiences, and perspectives enhance our business and the communities we serve. We are dedicated to fostering an inclusive environment that promotes knowledge sharing and collaboration, empowering our employees to excel.

Our Hiring Process:

  • Resume Review: Our Hiring Team will evaluate your resume.
  • Introductory Call: If your qualifications align, you will be contacted for an introductory conversation.
  • Technical Assessment: Depending on the role, you may be invited for a technical interview or assessment.
  • Final Interview: Selected candidates will participate in a final team interview.
  • Offer: Successful candidates will receive an offer to join our team.

We appreciate your interest in REDspace.

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