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Restaurant Operations Manager

2 months ago

Georgina, Canada A&W Full time
Restaurant Manager Job Description

A&W is seeking a highly skilled Restaurant Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and implementing strategies to increase sales and profitability.

Key Responsibilities:
  • Operational Excellence: Develop and implement operational procedures to ensure seamless service delivery, maintain high standards of quality, and optimize efficiency.
  • Team Leadership: Supervise and motivate a team of over 20 employees, providing guidance, coaching, and performance evaluations to ensure individual and team success.
  • Customer Experience: Foster a welcoming environment, address customer complaints, and provide exceptional service to drive customer loyalty and retention.
  • Financial Management: Balance cash, complete financial reports, and control costs to ensure profitability and meet business objectives.
  • Marketing and Sales: Participate in marketing plans, implement sales strategies, and analyze sales data to drive business growth.
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a similar role
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment