Restaurant Operations Manager

3 weeks ago


Georgina, Canada A&W Full time

Restaurant Manager Job Description

We are seeking a highly skilled Restaurant Manager to join our team at A&W. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:

  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Staff Management: Conduct performance reviews, cost products and services, and organize and maintain inventory to ensure that our restaurant runs smoothly.
  • Customer Service: Address customers' complaints or concerns and provide exceptional customer service to ensure customer satisfaction.
  • Marketing: Participate in marketing plans and implementation to promote our restaurant and increase sales.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Supervision: More than 20 people.

Additional Requirements:

  • Support for Persons with Disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
  • Support for Youths: Provides awareness training to employees to create a welcoming work environment for youth.

Working Conditions:

  • Duration of Employment: Permanent.
  • Language of Work: English.
  • Hours of Work: 35 hours per week.


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