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Sales Team Leader

3 months ago

Toronto, Ontario, Canada Thrifty Car Rental Full time
Position Overview

The Sales Supervisor is responsible for overseeing the sales team within a rental agency environment, ensuring that customer service standards are met and sales targets are achieved.

Qualifications
  • Education: Completion of secondary school or equivalent experience is required.
  • Experience: A minimum of 7 months of relevant experience in a supervisory role is preferred.
Work Environment
  • Setting: Rental agency with a focus on on-site customer interactions.
Key Responsibilities
  • Delegate tasks and responsibilities to sales personnel.
  • Recruit, train, and develop staff to enhance their skills and performance.
  • Create and manage work schedules to ensure adequate coverage.
  • Compile and analyze reports related to sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply challenges.
  • Oversee and coordinate the daily activities of the sales team.
Supervisory Responsibilities

Direct supervision of a team consisting of 3-4 individuals.

Product Focus

Specialization in car care products and services.

Personal Attributes
  • Strong client focus and commitment to customer satisfaction.
  • Exceptional verbal communication skills.
  • Highly organized with the ability to manage multiple tasks.
  • Ability to work collaboratively as part of a team.
Employment Details
  • Job Type: Permanent position.
  • Language of Work: English.
  • Working Hours: 30 to 40 hours per week.