Transportation Training Officer
1 day ago
The Field Operations Specialist is responsible for ensuring the efficient delivery of goods to CN's customers by training and developing Transportation employees to meet regulatory standards.
Main Responsibilities- Evaluate employee performance in the field and ensure compliance with regulations, company policies, and standards.
- Support the development of Transportation employees through regular mentoring in the field, connecting them with CN and the supports around them.
- Provide in-field training for Transportation employees, including remote-control operation courses, switching camps, and other field training initiatives.
- Manage qualifications and certifications of Transportation employees and managers, including supporting employees who are returning from leaves.
- Support the Talent Acquisition team with the recruitment and onboarding of new employees.
- Support the local Operations team to ensure the understanding of operating rules and practices.
- Ensure all training events are input into the Learning Management System (LMS).
- Maintain training resource equipment, job aids, and scheduled maintenance records.
- Ensure training material and job aids are current to support employee development.
- Participate in safety audits, safety summits, and perform safety observations on employees.
- Support the delivery of training programs and initiatives at campuses, as required.
The role is performed in a combination of office and outdoor environments in various weather conditions. The role has irregular work hours, including nights, weekends, and holidays, to support the demands of the business. The role requires occasional travel (up to 50%) in the field to deliver trainings.
Requirements- Minimum 5 years of railway experience.
- Experience working as a Conductor, Locomotive Engineer, Remote Control Operator, or a combination of the above.
- Experience with coaching and mentoring Transportation employees.
- Experience with behaviour-based safety principles and leadership.
- High School Diploma or General Educational Development (GED).
- Valid Driver's License.
- Successful completion of CN's medical assessment.
- Leads by example for the safety and security of all.
- Develops self and others.
- Demonstrates active listening.
- Sets direction and inspires others.
- Communicates with impact.
- Applies critical thinking.
- Collaborates with others and shares information.
- Knows the business and stays current on industry needs.
- Considers environmental impacts in every decision and action.
- Knowledge of change management best practices.
- Strong knowledge of the Transportation department and field operations.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Proficient with internal applications such as Systems, Applications and Products (SAP).
- Fluently Bilingual, both written and verbal (English, French).
The Field Operations Specialist is required to make independent decisions, following the training and development department processes to ensure regulatory and training standards are maintained. The impact is caused by the influence of employee behaviour and attitudes. The incumbent is responsible for creating and overseeing CN's safety culture.
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