Assistant Department Manager Photo Lab

2 months ago


Vancouver, British Columbia, Canada London Drugs Full time
Assistant Department Manager Photo Lab

The Assistant Department Manager Photo Lab is a key role in our team, responsible for supporting the Department Manager in maintaining high standards of merchandising, customer service, and operational excellence within the Photo Lab and Photo Counter. This position requires a strong ability to work effectively in a fast-paced environment, providing quality service to customers while staying up-to-date with the latest photography technology and industry innovations.

Key Responsibilities:
  • Assist the Department Manager in directing staff to maintain merchandising, customer service, and operational standards
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Stay current with changes in photography technology and industry innovations, applying this knowledge to improve customer experience and drive sales
  • Collaborate with the Department Manager to develop and implement strategies to drive sales and improve customer satisfaction
Requirements:
  • Minimum one year of management retail experience, with a strong background in photography and customer service
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
  • Ability to work a flexible schedule, including evenings and weekends, as needed
What We Offer:
  • Comprehensive medical, dental, prescription drug, and vision coverage for you and your family
  • Company-matched RRSPs, helping you plan for your future
  • Employee Discount Program, sharing our success with you
  • Ongoing In-House Training & Education Courses, lifelong learning
  • Employee Family Assistance Program, free confidential counseling
  • Employee Recognition Program, tangible rewards for great work
  • Community Involvement, giving back to our communities


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