Customer Financial Solutions Representative

3 weeks ago


Charlottetown, Prince Edward Island, Canada goeasy Ltd. Full time

Join a dynamic and expanding organization in Canada, goeasy Ltd., a prominent name in the financial services sector. As a Financial Services Associate at easyhome, the leading lease-to-own provider in Canada, you will play a crucial role in assisting clients in achieving their financial aspirations through manageable payment solutions.

Key Responsibilities:

  • Deliver outstanding customer service experiences through various channels including face-to-face interactions, phone calls, and email correspondence.
  • Demonstrate empathy and insight into customers' financial situations to recommend appropriate financial solutions.
  • Support clients in attaining their financial objectives by enhancing their credit profiles.
  • Encourage financial cross-selling and promote additional services.
  • Clearly articulate the terms and conditions associated with financial offerings.
  • Evaluate potential loans and conduct risk assessments.
  • Manage collections for overdue accounts.
  • Ensure the accuracy of information gathered for customer applications.

Qualifications:

  • Excellent communication skills with a focus on driving sales and improving customer satisfaction.
  • Operate with honesty and show genuine concern for customer needs.
  • Prior experience in roles that involve direct customer interaction.
  • Ability to successfully pass background checks.

At goeasy, we are committed to nurturing a workplace culture that embraces diversity, inclusivity, and personal development. We strive to provide equal opportunities and accommodations to all candidates throughout the hiring process. If you require any accommodations, please inform us during the recruitment process so we can assist you accordingly.



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