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Time and Attendance Analyst
2 months ago
Hydro One Networks Inc is seeking a skilled Time and Attendance Analyst to support the day-to-day operations of the Time & Attendance team. The successful candidate will be responsible for clarifying and investigating system-related issues, assisting with system enhancements, and performing testing activities to ensure timesheet processing activities are accurate, secure, and compliant with collective agreements and internal controls.
Key Responsibilities- Support the Time & Attendance Supervisor and team lead in managing the day-to-day operations of the team.
- Provide necessary support and work with internal and external contacts to clarify and investigate system-related issues.
- Assist with reporting and extracting data from the Time system.
- Contribute expertise to enhance the system and make processes efficient.
- Perform testing activities related to master data processing and system changes.
- Monitor jobs within the Time System.
- Run and prepare reports related to system testing.
- Create work instructions and maintain/update documents for system updates.
- Provide client support and address issues in a timely manner with good customer service skills.
- Requires a knowledge of data processing and proficiency in the use of word processing, spreadsheet, graphics, and database application programs.
- Requires a knowledge of English, both oral and written, to communicate effectively with internal and external contacts.
- Requires a knowledge of business administration and information technology to assist in the development, implementation, and maintenance of information systems and change initiatives.
- Requires experience in the use of computer hardware and software information systems to produce various reports.
- Requires experience with Workforce software or reviewing/entering timesheet data.
- Requires experience in system testing and configuration validations.
Hydro One Networks Inc is a leading electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We are committed to providing exceptional customer service and building safe communities where we live, work, and play.