Culinary Service Supervisor

1 month ago


Calgary, Alberta, Canada Brooklyn Dumpling Shop Full time
Position Overview

The Culinary Service Supervisor plays a crucial role in overseeing the daily operations of food preparation and service at Brooklyn Dumpling Shop. This position requires a dedicated individual who can ensure that all food quality standards are met while managing a team effectively.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is mandatory.
Work Environment

The role is set within a vibrant restaurant atmosphere, where teamwork and efficiency are key.

Key Responsibilities
  • Develop and implement methods to achieve work schedules.
  • Supervise and coordinate the activities of staff involved in food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Ensure compliance with quality control standards for food and service.
  • Address and resolve customer complaints or concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit detailed reports as required.
Supervisory Responsibilities
  • Oversee food service counter attendants and food preparers.
  • Manage kitchen and food service helpers.
  • Supervise staff across various areas of responsibility.
Work Conditions
  • Fast-paced and dynamic environment.
  • Ability to work under pressure and meet tight deadlines.
  • Physical stamina to stand for extended periods.
  • Role may involve physically demanding tasks.
Personal Attributes
  • Strong client focus and commitment to service excellence.
  • Effective interpersonal skills to foster teamwork.
  • Adaptability and flexibility in a changing environment.
  • Team-oriented mindset.
Experience
  • 1 to 2 years of relevant experience in a supervisory role.
  • Permanent position with a commitment to full-time hours (40 hours per week).
  • Work language: English.


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