Data Analyst

4 days ago


Whitby, Canada 360insights Full time

About the Role

We are seeking a highly skilled Data Specialist to join our team at 360insights. As a Data Specialist, you will play a critical role in processing Point of Sale (POS) files uploaded by dealers for various clients.

Key Responsibilities

  • Determine files due for processing based on Service Level Agreements (SLAs)
  • Process sales files attached to submissions in the POS Upload Files list
  • Format Excel files, import transactional data, document processing details, and mark submissions as processed
  • Mark files as On Hold or Declined and notify relevant parties of the reasons/details
  • Visually audit results of processing and document appropriately
  • Secondary responsibilities may include accommodating additional client-specific tasks or requests
  • Provide support for Client Services, Team Leads, Managers of Operations, and CSMs
  • Provide feedback and support to Dealers and Clients
  • Update and maintain customer specs used by the team
  • Complete all On Hold file resolutions promptly
  • Update dealer manager POS Upload notes
  • Verify data formats for potential POS dealers
  • Other tasks as required

Requirements

  • Intermediate knowledge of Microsoft Office Suite, Advanced knowledge of Excel
  • Effective verbal and written communication and interpersonal skills
  • Extremely detail-oriented, quick learner, able to be effective in both team and independent environments
  • Proven time management and organizational skills, able to effectively and efficiently multi-task
  • Ability to work in a fast-paced environment, under pressure, and with tight deadlines
  • Proven problem-solving skills with the ability to think on your feet

What We Offer

We offer a competitive salary range of USD $36,500 – $44,000, CAD $38,500 – $46,000, plus bonus, equity, and benefits. Our salary ranges are determined by role, level, and location. Individual pay is determined by job-related skills and experience demonstrated during the interview process.


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